Supporting AI, Using AI: Getting to pervasive intelligence in telecom networks

AI is transforming the way Communication Service Providers (CSPs) optimize networks, predict maintenance needs, and automate operations—leading to cost reductions and enhanced service reliability. By leveraging AI-driven customer experience management, CSPs can personalize interactions, anticipate churn, and streamline support to boost customer loyalty. And with AIOps frameworks, operators can efficiently deploy, monitor, and scale AI models to drive real results.

Yet, challenges remain:

• How can CSPs avoid AI implementation pitfalls that lead to inefficiencies?
• What strategies ensure AI models remain accurate and relevant over time?
• How can operators balance automation with human oversight to maintain service quality?

Join Spirent and other industry experts for this April 8 webinar as they tackle these critical questions, providing insights and best practices to help CSPs fully capitalize on AI’s potential.