Major Service Provider Improves Time-to-Market with Managed Cloud Computing

Customer Overview. The customer, a well-known cloud service provider, identified a need for optimizing and future-proofing their test lab management strategy and as a result, had begun independent assessments of different lab management solutions. Upon investigation, the customer realized there would be measurable logistical, budgetary and productivity advantages of a holistically integrated test automation solution with lab management. This would address additional challenges they had originally targeted for a future phase of their testing system upgrade.

The Challenge. Management and configuration of test lab resources required lengthy and error-prone manual workflows resulting in delays. Time-consuming validations jeopardized test schedules and impacted the overall productivity. Multiple testers and test cases lacked the simplicity of a single test script. Communication between test development and QA teams was inefficient, reporting of errors and replication of issues affected productivity, impacting release schedules..